Question 1

Are your pickles preservative-free?

Accepted Answer

Yes. We use traditional sun-drying, oil, salt, and spice to preserve flavors without chemical preservatives.

Question 2

How long is the shelf life?

Accepted Answer

Unopened jars last up to 2 years under ideal conditions. Once opened, use within a few months.

Question 3

Do you deliver outside my city / state / country?

Accepted Answer

We ship across India.

Question 4

Can I cancel my order?

Accepted Answer

Yes, before dispatch. Once the order is dispatched, cancellation is not available.

Question 5

What if the jar is damaged?

Accepted Answer

Please send us a photo within 7 days of delivery. We will arrange replacement or refund as per our policy.

Question 6

What payment modes do you accept?

Accepted Answer

We accept major credit/debit cards, net banking, UPI, and any other secure payment gateway integrated.

Question 7

How should I store the pickle once opened?

Accepted Answer

Keep the jar tightly sealed, store in a cool, dry place; away from direct sunlight. Always use a dry, clean spoon to scoop.

Question 8

Can I return an opened jar?

Accepted Answer

No, for hygiene reasons we can’t accept returns on opened jars unless there is a documented manufacturing defect.

Question 9

Are your pickles vegan / gluten-free?

Accepted Answer

Our standard range is vegan (no animal products). The use of gluten-containing spices is rare—please check specific product pages or contact us.

Question 10

Are your pickles homemade or factory-made?

Accepted Answer

Our pickles are handmade using traditional recipes to ensure authentic flavors and high quality.

FAQs

Frequently asked questions